customer data Archives - Page 2 of 2 - CESbible

are-your-employees-using-ai-tools-safely?

Artificial Intelligence • customer data • future of work • Security

September 10, 2023• byStaff Writer

Are Your Employees Using AI Tools Safely?

Balancing AI innovation and security is crucial for businesses. The post Are Your Employees Using AI Tools Safely? appeared first on Spiceworks....

more-companies-moved-toward-ccpa/cpra-compliance-in-1.5-years:-study

Compliance • customer data • Customer Data Management

September 5, 2023• byEric L.

More Companies Moved Toward CCPA/CPRA Compliance in 1.5 Years: Study

About 6.67% of companies using manual compliance during Q1 2022 shifted to compliance automation solutions by Q2 2023. The post More Companies Moved Toward...

Artificial Intelligence • customer data • Customer Engagement • Customer Experience

March 27, 2023• byJeremy P.

Three Building Blocks of AI-Driven Success in CX

Aberdeen Strategy & Research narrowed down three key steps to ensure companies drive operational efficiency and improve their competitive positioning by...